Terms & Conditions

Effective date: 22 May 2026  |  Last updated: 22 May 2026

1. Introduction and acceptance

These Terms and Conditions (the “Terms”) constitute a legally binding agreement between you (“User”, “you”, or “your”) and Nelson Digital FZ LLC, a company incorporated in a United Arab Emirates free zone (the “Company”, “we”, “us”, or “our”).

By accessing, browsing, or using the website located at https://nelsondigital.shop/ (the “Website”), submitting an enquiry through our contact form, or otherwise interacting with our online presence, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use of the Website immediately.

2. Company identification

The Company is duly registered and operates under the following details:

• Legal name: Nelson Digital FZ LLC
• Jurisdiction of incorporation: United Arab Emirates (free zone company)
• Website: https://nelsondigital.shop/

Full trade licence numbers, registered office addresses, and statutory correspondence details are provided to active clients and verified partners during formal onboarding. General enquiries may be directed through the Contact page on this Website.

3. Nature of business

Nelson Digital FZ LLC is a digital marketing and consulting company. Our core activities include, without limitation:

• Digital marketing strategy, advisory, and consulting;
• Search engine optimisation (SEO) leadership, audits, and roadmap development;
• Growth programme design, funnel optimisation, and acquisition planning;
• Campaign oversight, performance analysis, and marketing operations support;
• Retainer-based advisory and phased consulting engagements.

The Company does not provide banking, payment processing, money transmission, currency exchange, investment advisory, brokerage, insurance, lending, or any other regulated financial services. Nothing on this Website constitutes financial, legal, tax, or investment advice. Client funds for any third-party spend are handled in accordance with separate written agreements and through established third-party platforms or banking channels; the Company does not operate as a financial institution.

4. Website use licence

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for lawful personal or internal business purposes. You may not:

• Copy, reproduce, distribute, or create derivative works from Website content except as permitted by applicable law;
• Use automated systems (bots, scrapers, crawlers) to access the Website without our prior written consent;
• Attempt to gain unauthorised access to any systems, networks, or data connected to the Website;
• Introduce malware, viruses, or harmful code;
• Interfere with the proper functioning or security of the Website;
• Misrepresent your identity or affiliation when contacting us or submitting enquiries;
• Use the Website for any unlawful, fraudulent, or abusive purpose.

5. Client services and separate agreements

Information on this Website about our services is provided for general informational purposes only and does not constitute an offer, solicitation, or binding commitment. Any engagement for paid services requires a separate written agreement executed by authorised representatives of both parties.

In the event of any conflict between these Terms and a signed client agreement, the signed client agreement shall prevail with respect to the subject matter of that engagement.

6. Fees, invoicing, and payment terms

Fees for services, payment schedules, currencies, and invoicing terms are defined exclusively in applicable client agreements. Unless otherwise agreed in writing, all fees are exclusive of applicable taxes, duties, and third-party costs. The Company reserves the right to suspend or terminate services for non-payment in accordance with contractual terms.

7. Intellectual property

All content on the Website is owned by or licensed to the Company and protected by applicable intellectual property laws. The “Nelson Digital” name and associated branding may not be used without our prior written consent.

Ownership of deliverables and work product created under client engagements is governed by the relevant client agreement. Unless expressly assigned, pre-existing tools, methodologies, and know-how remain the Company’s property.

8. Acceptable use and compliance

You agree not to use our Website or services to promote, facilitate, or engage in:

• Illegal activities or content prohibited under UAE law or the laws of any applicable jurisdiction;
• Deceptive, misleading, or fraudulent practices;
• Content that infringes third-party intellectual property, privacy, or publicity rights;
• Hate speech, harassment, discrimination, or content that violates platform policies;
• Products or services restricted by applicable advertising standards;
• Activities that violate sanctions, export controls, or trade restrictions.

We reserve the right to refuse or terminate any engagement that we reasonably believe poses legal, reputational, or compliance risk.

9. Anti-money laundering, counter-terrorist financing, and sanctions

The Company is committed to compliance with applicable anti-money laundering (AML), counter-terrorist financing (CTF), and economic sanctions laws and regulations, including requirements applicable in the United Arab Emirates and international standards where relevant to our operations.

We may conduct customer due diligence, request identification and corporate documentation, verify the source of funds where appropriate, and monitor transactions for suspicious activity. We will not knowingly engage with parties subject to applicable sanctions lists or where required documentation cannot be satisfactorily provided. We may suspend or terminate relationships and report suspicious activity to competent authorities where required by law.

By using this Website or entering into a business relationship with us, you represent that you are not subject to sanctions, that funds used in any engagement are derived from lawful sources, and that you will provide accurate information upon request for compliance purposes.

10. Confidentiality

Non-public information exchanged during commercial discussions or under client agreements shall be treated as confidential by both parties to the extent described in applicable contracts or, in the absence of a contract, with reasonable care and only for the purpose of evaluating or performing the proposed engagement.

11. Disclaimers

THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED AVAILABILITY.

We do not warrant that marketing outcomes, rankings, traffic levels, conversion rates, or return on spend will be achieved. Performance depends on numerous external factors beyond our control.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE OR THESE TERMS.

Our aggregate liability arising from or relating to the Website (excluding liability that cannot be excluded under applicable law) shall not exceed one hundred United States dollars (USD 100) or the minimum amount permitted by law, whichever is greater.

13. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Website, or your violation of any applicable law or third-party rights.

14. Third-party links and platforms

The Website may contain links to third-party websites or tools. We do not control and are not responsible for the content, privacy practices, or terms of third parties.

15. Privacy and data protection

Our collection and processing of personal data is described in our Privacy Policy, which forms an integral part of these Terms.

16. Modifications

We may update these Terms from time to time. The “Last updated” date at the top of this page will reflect the most recent revision. Continued use of the Website after changes take effect constitutes acceptance of the revised Terms.

17. Governing law and dispute resolution

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict-of-law principles. Any dispute arising out of or in connection with these Terms or the Website shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates, unless mandatory applicable law requires otherwise.

Before initiating formal proceedings, the parties agree to attempt to resolve disputes in good faith through direct communication via our Contact page.

18. Severability and entire agreement

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. With respect to use of the Website, these Terms together with the Privacy Policy constitute the entire agreement between you and the Company regarding such use.

19. Contact

For questions regarding these Terms, please contact us via the Contact page.